Support Resources
Local Authority Resources
While our trained management team are fully equipped to guide families and professionals through the referral process, we also provide links to relevant local authority resources. These external pages offer additional information on alternative provision, education pathways and support services, ensuring you have all the guidance you need.
Bournemouth Christchurch and Poole (BCP) Council
Exclusion and Alternative Provision Team
Dorset Council
Exclusions and alternative provision information
Department for Education
Alternative Provision Statutory guidance for local authorities
Additional Support
At Dorset Wellbeing, we make sure children and young people (CYPs) have easy access to the support they need. CYPs can confide in their learning mentors or our dedicated safeguarding team, and our sites feature helpful posters that signpost to local and national services.
Abuse
In an emergency always ring the emergency services.
π 999
Non-emergency police and specialist domestic abuse officers.
π 101
Call Dorset Council adult social care if you think someone think/know someone is being abused .
π 01305 221016
π 01305 858250 (out of hours)
π 01202 454979 (Christchurch and Bournemouth)
π 01202 633902 (Poole)
You First support women, men and children across Dorset suffering from abuse.
π 0800 032 5204
π§youfirst@theyoutrust.org.uk
Childline supports children online and over the phone.
π 0800 11 11
Call the NSPCC if you are worried about a child.
π 0808 800 5000
Womenβs Aid work to support victims and survivors of domestic violence and abuse.
π Web chat
π§ helpline@womensaid.org.uk
Addiction
We Are With You in Bournemouth, provide free, confidential support to people experiencing issues with drugs, alcohol or mental health.
π 01202 558855
π Web chat
REACH Drug and Alcohol Services, is the community alcohol and drugs service for Dorset, with hubs in Gillingham, Weymouth and Christchurch.
π 0800 043 4656
Frank provide confidential webchat, helpline, advice and information on drugs and substance misuse.
π 0300 123 6600
π±82111
Financial Support
Grief
Hope Again support young people living after loss.
π 0808 808 1677
Health
NHS Go provide confidential health advice for 16-25 year olds.
App available for free on iOS and Android
Housing
Centrepoint provide advice, housing and support for young people.
π 0808 800 0661
Shelter supports people needing housing advice and assistance.
π 0808 800 4444
If you've been feeling low or depressed for more than a few weeks, or your anxiety is affecting your daily life, make an appointment to speak to your GP.
If youβre feeling distressed you can call the Samaritans
π 116 123
Steps to Wellbeing is a free, confidential service available to people aged 18+.
π 0300 790 0542 (Bournemouth and Christchurch)
π 0300 123 1120 (Poole and East Dorset)
π 0300 790 6828 (West Dorset)
Dorset Mind Your Head work to help the children and young people of Dorset live life mentally healthy.
π§dmyh@dorsetmind.uk
Anxiety UK relieve and support those living with anxiety and anxiety-based depression by providing information, support and understanding.
π 03444 775 774
π±07537 416 905
Beat have an under 18s helpline, webchat and online support for people with eating disorders.
π 0808 801 0711
π§ fyp@beateatingdisorders.org.uk
OCD Youth offers support for anyone under 25 affected by OCD.
π§ youthhelpline@ocdaction.org.uk
Stonewall Youth support gay, lesbian, bisexual and trans young people - as well as those who are questioning.
π 0800 0502020
Mental Health
OCD
Sexuality
βSimply talking about my problems out loud was freeing. Once I asked for help, I started feeling better. The first time is the hardest after that it gets easierβ
β Student, BCP, Age 14